USC Provost HR
Mission Possible Experience

Frequently Asked Questions

Participation in the program does not in any way guarantee advancement, promotion or salary increases.

  • In a hybrid environment, how do we create student, staff and faculty engagement? How do we effectively onboard new employees and support professional development?
  • How do we streamline operations? (Do we do this with technology? Process improvements? Collaboration tools?)
  • How do we increase community engagement with USC?
  •  Most months have two live virtual sessions scheduled, followed by self-paced work with two weeks to complete.
  • Most live virtual sessions start at 10:00 am (pacific) and last until 11:30 or 11:45 am
  • Self-paced activities average 30 to 90 minutes. You have two weeks to complete these activities, and you can work on them any time of day.
  • After each session, you have the opportunity to collaborate with your cohort. These activities are self-directed and self-paced (you can spend 5 minutes or 1 hour, whatever suits you)
  • The month of February has three live virtual sessions but no self-paced work
  • For more details on live sessions, on the Mission Possible Experience page, in the Program Details section, please see the Monthly Programming paragraph.
  • After submitting your application, you should receive an automated message
  • All applicants will be notified of the program acceptance decision by September 9, 2021

No, you don’t need to provide additional documentation (the acknowledgement on the application suffices).

An Individual contributor is a staff member who has no formal direct reports.

This depends on the size of the cohort. Though we cannot be sure, we anticipate four to ten people per team.

Yes, there is a possibility. Please note that several factors determine whether a particular solution will be implemented. These factors include, but are not limited to:

  • Feasibility – does USC have the resources to implement this solution?
  • Timing – when is the timing right to begin the implementation process for this solution?
  • Pipeline – is a similar solution already in the pipeline for future implementation? If so, how does it compare to the solution designed in the Experience? Can we revisit it?
  • “Doable” – can this solution be implemented in-house, or does it require a third-party to implement? An example of an in-house solution is a process change. An example of third-party solution is construction of a new building.

On the Mission Possible Experience page, in the Program Details section, please see the Certificate of Completion paragraph.

Since most of the activities are collaborative, taking place during the scheduled session, there is no way to make up that work. If you miss more than one session, you may need to re-apply to a future cohort. Should you find yourself in that position after starting the experience, please meet with one of your facilitators.

The fast pace of change occurring at USC amplifies the need for creative and innovative solutions. It is critical for USC to redefine the way we identify and solve university challenges. The need for Innovation Agents to lead the charge could not be greater.

This is not a typical pilot program. That said, we embrace design thinking, therefore we expect to continually improve and evolve each program iteration. Future offerings will be dependent upon the feedback received from this initial cohort.

Yes. All classes will be virtual, hosted on the NovoEd platform.

  • The experience is being designed and facilitated by Talent and Organizational Development under Provost Human Resources.
  • All facilitators are certified in SolveNext (Think Wrong) Design Thinking.
  •  Genentech reimagines the value of clinical trials for the doctors and nurses running them – click here
  • White House Initiative for Asian American and Pacific Islanders meets at the Obama White House – click here
  • The NYC Department of Education hacks the game of horse to help kids retain school-year learning – click here
Please email tlntdev@usc.edu with any questions or related inquiries.